Terms and Conditions

Last Updated: June 9th, 2026

Welcome to Kalria. These Terms & Conditions (“Terms”) govern your access to and use of Kalria’s website, SMS-based logging service, customer portal, and related services. By creating an account, submitting information to Kalria, using the Kalria website, or sending messages to Kalria by SMS MMS, you agree to these Terms.

If you do not agree to these Terms, do not use Kalria.

1. About Kalria

Kalria is a nutrition, exercise, and wellness logging service that allows users to log meals, workouts, biometric entries, and related health information through SMS, MMS, and other supported interfaces.

Kalria may use artificial intelligence and software-based analysis to estimate calories, macronutrients, exercise information, and other wellness-related metrics based on the information you provide.

2. Eligibility

You must be at least 18 years old to use Kalria. By using Kalria, you represent that you are legally able to enter into these Terms.

Kalria is currently intended for personal wellness and informational use only.

3. Account Registration

To use Kalria, you may be required to provide certain account information, such as your name, phone number, time zone, subscription information, and other details needed to provide the service.

You agree to provide accurate information and to keep your account information up to date.

You are responsible for maintaining control of the phone number and account credentials associated with your Kalria account. You are responsible for all activity that occurs through your account.

4. SMS and MMS Messaging Terms

Kalria is an SMS/MMS-based service. By creating an account, providing your phone number, and opting in to receive messages from Kalria, you agree to receive SMS and MMS messages from Kalria related to:

Nutrition logging
Meal and calorie estimates
Macro estimates
Exercise and activity logging
Biometric and wellness logging
Clarifying questions related to your logs
Daily summaries
Reminders and nudges
Account access and verification
Subscription and service updates
Customer support

Message frequency may vary based on your use of the service, your reminder settings, and your account preferences.

Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP. After you send STOP, Kalria may send one final message confirming that you have been unsubscribed. After that, you will no longer receive SMS messages from Kalria unless you opt in again.

For help, contact us at hello@kalria.com.

Consent to receive SMS or MMS messages from Kalria is not a condition of purchasing unrelated goods or services.

Wireless carriers are not liable for delayed or undelivered messages.

5. User Responsibilities

You agree not to misuse Kalria or use the service for unlawful, harmful, fraudulent, abusive, or unauthorized purposes.

You agree not to:

Submit false, misleading, or unlawful information.
Use Kalria to harass, threaten, or harm others.
Attempt to reverse engineer, disrupt, overload, or interfere with Kalria’s systems.
Use automated systems, bots, scrapers, or unauthorized integrations without permission.
Attempt to access another user’s account or data.
Use Kalria for emergency medical situations.

Kalria may suspend or terminate accounts that violate these Terms or create security, legal, operational, or abuse risks.

6. Health and Wellness Disclaimer

Kalria provides estimates and logs for informational and wellness purposes only.

Kalria is not a medical device, healthcare provider, dietitian, nutritionist, physician, or clinical service. Kalria does not provide medical advice, diagnosis, treatment, or clinical monitoring.

AI-generated estimates may be incomplete, inaccurate, or based on limited information. Nutrition, calorie, macronutrient, exercise, and biometric interpretations should be treated as estimates only.

Always seek advice from a physician or other qualified health provider before making decisions about a medical condition, medication, diet, exercise program, blood pressure concern, weight-loss plan, or other health-related matter.

Do not use Kalria for medical emergencies. If you are experiencing a medical emergency, call emergency services immediately.

7. User Content

You retain ownership of the information you submit to Kalria, including SMS messages, meal descriptions, photos, exercise logs, biometric entries, and other content you provide.

By submitting content to Kalria, you grant Kalria permission to process that content as needed to provide, maintain, secure, and improve the service. This includes interpreting your messages, generating estimates, storing logs, creating summaries, responding to support requests, and personalizing future estimates based on your logging history.

Kalria’s handling of personal information is described in our Privacy Policy.

8. AI Estimates and Service Limitations

Kalria uses automated systems and AI-based analysis to interpret user-submitted information.

You understand that:

Estimates may be incorrect.
Food portions may be misinterpreted.
Nutrition labels, restaurant meals, homemade recipes, and mixed dishes may vary substantially.
Exercise and calorie burn estimates may be imprecise.
Biometric entries are logs, not medical evaluations.
Kalria may ask clarifying questions, but it may not always identify missing or ambiguous information.

You are responsible for reviewing outputs and using your own judgment.

9. Subscription, Billing, and Cancellation

Kalria may offer paid subscriptions, free trials, beta access, or other plans.

By subscribing to a paid plan, you authorize Kalria or its payment processor to charge the payment method you provide according to the pricing and billing terms shown at checkout.

Unless otherwise stated, subscriptions may renew automatically until canceled.

You may cancel your subscription through the customer portal or by following the cancellation instructions provided by Kalria. Cancellation will take effect according to the terms displayed at checkout or in your account settings.

Kalria may change pricing or subscription features from time to time. If required, Kalria will provide notice of material pricing changes before they take effect.

10. Refunds

Unless otherwise stated at checkout or required by law, subscription payments are non-refundable.

Kalria may, at its discretion, provide refunds, credits, or account adjustments in specific circumstances.

11. Privacy

Your use of Kalria is also governed by our Privacy Policy, which explains what information we collect, how we use it, how we protect it, and your choices regarding your data.

Kalria does not sell your personal data.

Kalria does not sell, rent, or share your mobile phone number, SMS opt-in status, or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.

12. Third-Party Services

Kalria may rely on third-party service providers to operate the service, including providers for SMS/MMS delivery, hosting, payment processing, analytics, customer support, and AI processing.

Your use of Kalria may involve communications and processing through these providers. Kalria uses these providers to support the service, but Kalria is not responsible for third-party outages, delays, network failures, or actions outside Kalria’s control.

13. Service Availability

Kalria may be modified, interrupted, delayed, suspended, or discontinued at any time.

Kalria does not guarantee that the service will always be available, error-free, uninterrupted, secure, or accurate.

SMS and MMS delivery may depend on wireless carriers, phone networks, third-party providers, user device settings, and other factors outside Kalria’s control.

14. Intellectual Property

Kalria, including its website, software, workflows, designs, branding, text, graphics, logos, and service features, is owned by Kalria or its licensors and is protected by applicable intellectual property laws.

You may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works based on Kalria’s software, branding, or service features without written permission.

15. Feedback

If you provide feedback, suggestions, ideas, or comments about Kalria, you grant Kalria permission to use that feedback without restriction or compensation to you.

16. Account Suspension or Termination

Kalria may suspend, restrict, or terminate your access to the service if:

You violate these Terms.
Your payment fails.
Your use creates legal, security, operational, or abuse concerns.
Kalria is required to do so by law.
Kalria discontinues or materially changes the service.

You may stop using Kalria at any time. You may request account deletion through the customer portal or by contacting hello@kalria.com.

17. Disclaimer of Warranties

Kalria is provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, Kalria disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of accuracy, reliability, merchantability, fitness for a particular purpose, non-infringement, availability, and security.

Kalria does not guarantee that any calorie, macro, exercise, biometric, or wellness estimate will be accurate or appropriate for your specific circumstances.

18. Limitation of Liability

To the fullest extent permitted by law, Kalria and its owners, employees, contractors, service providers, and affiliates will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits, lost data, personal injury, health-related decisions, service interruptions, or reliance on inaccurate estimates.

Kalria’s total liability for any claim related to the service will not exceed the amount you paid to Kalria in the three months before the event giving rise to the claim, or $100, whichever is greater.

Some jurisdictions do not allow certain limitations of liability, so some of these limitations may not apply to you.

19. Indemnification

You agree to indemnify and hold harmless Kalria and its owners, employees, contractors, service providers, and affiliates from any claims, damages, losses, liabilities, costs, or expenses arising from your use of the service, your violation of these Terms, your violation of law, or your misuse of Kalria.

20. Changes to These Terms

Kalria may update these Terms from time to time.

If we make material changes, we may provide notice through the website, customer portal, SMS, email, or other reasonable means.

Your continued use of Kalria after updated Terms become effective means you accept the updated Terms.

21. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles.

22. Contact

If you have questions about these Terms, contact us at: hello@kalria.com